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Customer Service
Is there any way to contact a human Customer Service person at Ebay? Their AI ChatBot is useless
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Discussions in this board are limited to the original poster and Community Mentors
Is there any way to contact a human Customer Service person at Ebay? Their AI ChatBot is useless
comics-scifi-collectibles
Mentor9 months ago@millent2005 You can also ask your question here for accurate answers from experienced buyers and sellers. We can help with most buying and selling issues.
lady_madonna
Mentor9 months agoHere's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST