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customer service
how do you talk with customer service???
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Discussions in this board are limited to the original poster and Community Mentors
how do you talk with customer service???
mudshark61369
Mentor9 months ago@workd-31 ,
If you describe your issue to us we can help you and you will get better responses than you woukd get from an ebay call/chat center rep.
Based on your profile, my guess is you are having trouble buying/paying for items. The reason for that is that you are a new member who has not bought anything on ebay before, and thus have a limit on how much you can spend and/or how many items you can buy at any one time, until you prove to be a reliable payer. To learn more about the new member limits, open the link below.
https://www.ebay.com/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012
eburtonlab
Mentor9 months ago@workd-31
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/