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customer service
How do I get in touch with someone in Enay customer service. I did not get a discount I was supposed to receive. Thank you.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How do I get in touch with someone in Enay customer service. I did not get a discount I was supposed to receive. Thank you.
eburtonlab
Mentor1 year ago@tpicco48
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/