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customer service
I have a question about a damage claim that was approved by UPS for a product that I shipped that was damaged. UPS told me to contact eBay to proceed further.
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comics-scifi-collectibles
Mentor2 years ago@stephmatbru2005 See this post by a fellow mentor with screen shots. You have to follow the steps carefully.
https://community.ebay.com/t5/Ask-a-Mentor/UPS-nightmare/m-p/34296088#M618962
The insurance claim is between you and UPS but eBay is the UPS account holder so it makes filing a bit tricky.