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Customer service
ebay used to have excellent customer service by phone with a live agent. They had a system where you left your phone number and they would call back in about 10 minutes. Have they done away with that? Their system online is confusing and I never could complete the process. They kept referring to details or see details in the listing and I clicked on that but couldn't get any traction with that either...
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eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid