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CUSTOMER SERICE
ALL I WANT TO DO IS GET A HOLD OF A REAL PERSON. I HAVE BEEN TRYING TO RESOLVE AN ISSUE WITH MY FUNDS STILL BEING HELD AFTER 3 WEEKS THE BUYER RECIEVED THE PRODUCT COFIRMED THEY HAD PAID AND I CAN NOT GET ANYONE TO TELL ME WHY MY FUNDS ARE STILL BEING HELD OR WHEN I CAN EXPECT TO SEE THEM
IS THERE ANYWAY TO ACTUALLY GET AHOLD OF CUSTOMER SERVICE
1 comment
eburtonlab
Mentor5 months ago@petti-9048
New sellers should expect that funds may be held for up to 31 days.
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/