Skip to main content
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Cafe
      • eBay Live
      • Community Mentors
      • APIs Feedback, Comments and Suggestions
      • Post Order APIs
      • RESTful Buy APIs
      • RESTful Sell APIs
      • Token, Messaging, Sandbox Related Issues
      • Traditional APIs
      • eBay APIs
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions

Locked

Discussions in this board are limited to the original poster and Community Mentors

  • Buying & SellingChevronRightIcon
  • Ask a MentorChevronRightIcon
Customer returned high valued record for false reason.
                 

I received the item back today. The packaging looked good. The LP itself was dusty and had noticeable light scuffing on both sides from mishandling. I tested and videoed the play through from Side 1 track 5-6. (The customer stated that it wouldn't play track 6 "Polly" without skipping.) It had zero issues when tested. I'm happy to send video as evidence. My item is now devalued because of the scuffs and no longer being sealed. I also am out the cost to ship it insured and now for an unjustified return.

jasonh406
jasonh406
650View listings
Posted 9 months ago
                                       
         
0 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
                                                                                 
  •                                                              
  •                                                              
  •