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Customer requests a cancellation
Hello, I'm very new to eBay I've never used it as a seller before. I'm at the point (new account) where I'm not getting paid from eBay until 2 weeks out or something like that. I posted something for sale and it sold and now they're asking for a cancellation. eBay is telling me how much I owe and asking me to pay. I simply do not have the money in my own account to undo this customers mistake. On eBay contact page they will not give a number to call saying it doesn't exist for this problem. Would it be reasonable to refuse the cancellation or what should I do.
1 comment
oldc-1487
OP2 years agoThey're asking for a cancellation and then of course a refund is what I meant.