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Customer Requested Delayed Shipping
Customer purchased an item and asked that I hold in until September 10th because she is on vacation. As I do not want a late shipping ding, not sure how to handle. Any advice?
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disneyshopper
Mentor2 years agoSeveral ways to handle this.
1 - Let the seller know you need to ship within your handling time, so you need to refund the seller. Tell the seller you will relist the item, buyer repurchases but does NOT pay until September 9. Make sure your Buyer Requirements are ot set to file a cancellation for non payment on day 5.
2-Let the seller know you need to ship within your handling time, so you need to refund the seller. Tell the seller you will relist the item on September 9 and buyer can then purchase and pay.