Customer paid for 2 when there was only 1 available
When I listed a 'set' of 2 items, I put 2 in the quantity space. I guess I was thinking there being 2 not 2 sets! Buyer thought there was 2 sets if 2 and paid for both. How do I get her money back to her in a reasonable amount of time!?
1 comment
mam98031
Mentor1 year agoJust refund them. But make sure your buyer understands what you did and that she is fine with just getting one set.
https://www.ebay.com/help/selling/managing-returns-refunds/refunding-buyers?id=5182