Customer initiated a return under "doesn't fit"Then send a meassage on the correct item and mentioned that he meant to purchase that one instead. I Send the following message: Thanks for the update. Since the door you received matches the original order and arrived earlier than the estimated delivery date, the return would be considered a buyer-initiated return due to needing a different door.To proceed correctly in eBayâ€™s system, please update the return reason to â€œordered the wro...

Customer is trying to return item under Doesn't fit but actually tried to purchase a different item | Ask a Mentor

Customer is trying to return item under Doesn't fit but actually tried to purchase a different item | Ask a Mentor | eBay Community