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Customer gave the wrong address
Customer when they purchased gave the wrong zip code. They don’t know why that number was given to me and the item I payed for to have sent to them never arrived. They didn’t reelize til I was about to come out of pocket that the zip code is wrong. What can I do , as it’s either eBay’s or the customer fault for giving the wrong zip code and not mine ? How can I get reimbursed for the replacement I may have to send ?
1 comment
stuff4divas
Mentor3 years ago@samjo-8318 did u open a 'where's my package' case from the USPS website? (if that is the shipping method u used) bc the package should have been sent back to you if it was not delivered. what does the tracking say?
if u sent it to the address the buyer posted onto their ebay account, u r protected.