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Customer claims they did not receive item
The customer claims they did not receive their ite,but the tracking says it was delivered. How do you handle this?
2 comments
evry1nositswindy
Mentor1 year agoEven if you shipped the item through eBay, it is very important that you enter the tracking number that shows delivered into the case. It will close in your favor.
rock.star
·1 year agoHave they opened a case with eBay?
If so enter the tracking number into the case.