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customer address
I have a customer that had the wrong address on their account and it was returned to me. She has since updated her address but it is still showing the wrong one when I purchase another label. How do I fix this on my end?
1 comment
disneyshopper
Mentor2 years agoThe only thing to do now is to contact the buyer to Cancel the purchase. Explain that s/he needs to change the SHIP TO address. The seller can Cancel the purchase with the reason Problem with buyer's address, relist the item, buyer makes the purchase, and this time when s/he goes to pay, s/he clicks that CHANGE option and types in the address s/he wants the item shipped to.