Credit card fraud
My credit card was used on eBay . The transaction didn’t go through because it was over the limit . But I have the transaction ID and want to report it to eBay so they can take action with this user.
1 comment
My credit card was used on eBay . The transaction didn’t go through because it was over the limit . But I have the transaction ID and want to report it to eBay so they can take action with this user.
eburtonlab
Mentor2 years ago@qcv9m20
If the transaction appears in your eBay Purchase History, change your password and examine your account details closely for any unauthorized changes.
If someone used your card number to try to make a purchase using a different eBay account, contact your card issuer to dispute the transaction and get a new card number issued.
To contact eBay, use the chat assistant to request a chat with an agent by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a chat option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time to request a chat:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid