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creating a listing photo problem
Listing tool is freezing when adding or updating photos
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
Listing tool is freezing when adding or updating photos
tree*fern
·2 years ago@highlinegolf It might be that the file size is too large: each file must be less than 7 MB (12 MB if copying from a web address).
Other possible problems that could be the cause:
https://www.ebay.com/help/selling/listings/adding-pictures-listings?id=4148
gator08041971
Mentor2 years ago@highlinegolf
Two things come to mind:
Its taking a long time to upload the images or,
You need to log out of eBay, close the browser, log back into eBay, and try again. (you can also try forcing a refresh, using CTRL+SHIFT+R)
That or try a different browser to do the listing.