Coupon after order cancel

Question

I ordered a quest 3 for 400 and got a 50 coupon and used the coupon on the order but after that I canceled the order a few minutes later and after that I tried to buy another option of the quest but I donâ€™t see the coupon anymore

comics-scifi-collectibles · Answer

@secondchancegoods_7 Sorry, coupons can only be used one time. Once you used it on the purchase it is gone.

You can ask customer service if they will reissue it since you didn't actually use it, but I don't think that they can.

Here's how to contact eBay general customer service.
1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST