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    Counterfeit postage
                     

    Seller advertised free shipping. Post offer won’t deliver item because the postage was counterfeit. Can’t get eBay to help. 

    dbk5004
    dbk5004
    242View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor2 years ago
    1932View listings

    @dbk5004   

    Sorry your purchase didn't go smoothly. Here's how to get your money back.


    If your package is late arriving this is what you do:


    Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late. 


    Select your item on this page to start a refund request:


    https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=


    4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

                                           
                                                                                     
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