Counterfeit Facial Cream

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I sold a face cream on eBay about one month ago.Today I received an email from them saying that the item I sold was counterfeit.How can I get more info on this. Thanks StaceyPoineau

poinea0

34 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

whattheactualfox

·2 years ago

52 View listings

According to the counterfiet policy:

Source:(https://www.ebay.com/help/policies/prohibited-restricted-items/counterfeit-item-policy?id=4276)

Counterfeit products are illegal and not allowed on eBay. These items may infringe on someoneâ€™s copyright or trademark.

Examples of counterfeit products include:
- A replica handbag, watch or pair of sneakers
- Knockoff electronics, such as headphones or accessories like a charging cable
- An unauthorized reprint of a trading card
- A T-shirt or mug printed with copyrighted images
- Bootleg recordings of a concert or other live shows
- Unauthorized copies of movies, music or software
- Pirated recordings of television shows
Listings need to follow these guidelines:
- Take original photos that are large and clear, showing multiple angles and all details
- Do not hide or blur logos or any parts of the item
- Do not list an item if you are not certain it is authentic or if an authenticator has been unable to confirm its authenticity

Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.