Locked
Discussions in this board are limited to the original poster and Community Mentors
Counter Offer Accepted then Cancelled by Seller
Because I had an item in my cart, the Seller offered me a reduced price. I made a Counter Offer on the item. My Offer was accepted. I paid for the Item.
Received confirmation for shipping. Then the Seller cancels and refunds my purchase.
WHY?
Their reason: "We are not making enough money on the sale."
My Offer was $5.99 less then they had it listed for Buy It Now. And only $4 less then their 7% Reduced Price Offer originally made to me.
Are sellers allowed to do this after a transaction has been completed???
Order number: 06-10641-11326
Seller ID: mile-1583
Item: Duluth Trading Khaki Mens Utility Field Coat Lined Tan Excellent
1 comment
inceptions
Mentor2 years agoWhat was the reason for the cancellation? It would be one of the following:
1. Out of stock or damaged.
2. Buyer requested.
3. Issue with buyer's address.
If it was #2 or #3, report the seller here:
https://www.ebay.com/help/action?topicid=4022
1. Select The seller has violated one of eBay’s policies and click Continue.
2. On the next page, enter the seller's ID and select Other.
3. In the comment section, write "In order to avoid a defect, seller cancelled order stating that I requested the cancellation ." In a message to me, the seller wrote, "We are not making enough money on the sale."