Cost of shipping

Question

Something has happened to my shipping options. I used to be able to choose between Ebay standard envelope and other options for shipping, depending on the weight. Now it will not show the cost to buyers for shipping. Is there a way to "re-set" factor settings?

comics-scifi-collectibles · Answer

@edlatu-0 I do see the option on your active and sold listings. Are you saying it's not an option when you buy the shipping label?

What dimensions for the envelope are you using on the listing and purchase label page?

Flexibility. Shipped envelopes are processed at sorting centers that use machinery with rollers, so envelopes need to be flexible enough to bend accordingly.

Uniform thickness. The maximum thickness allowed is ¼ inch. If your envelope or flat mailer isn’t uniformly thick and/or has bumps or lumps, it may be classified as a package, which could then be returned or subjected to additional postage fees.

Which envelopes qualify? A plain, number 10 envelope works just fine, but it’s not required. You can use any envelope that fits the following specifications:

No smaller than 3.5” x 5”
No larger than 6.125” x 11.5”
No heavier than 3 oz.
No plastic, strings or closures
Recipient address is parallel to envelope’s longest side
Uniform thickness not greater than .25”

If you need to use a thicker or more rigid envelope to better protect what you’re shipping, check with your local post office to ensure your envelope fits the postage bracket and guidelines.

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