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Contract an agent
How do you talk to a real person
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How do you talk to a real person
mr_lincoln
Mentor11 months agoHi @trste.us.pww6ijx
Good news! First, you are covered by the eBay Money Back Guarantee for 30 days from the date you received your item: eBay Money Back Guarantee policy
Even if you inadvertently purchased as a Guest you are still protected: Buying as a guest | eBay
You have some other options too:
-Ask your question here if not on the account level, we have no access to accounts here. This forum is supported by volunteer Buyers and Sellers.
-You can request a call back from eBay during west coast business hours here: eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/