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Contacting present bidders
I’m trying to contact present bidders to let them know that I’ve added extra photos to the auction that they should see.
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Discussions in this board are limited to the original poster and Community Mentors
I’m trying to contact present bidders to let them know that I’ve added extra photos to the auction that they should see.
inner.sanctum.records
OP2 weeks agoI just tried their profile link, it won’t open up.
inner.sanctum.records
OP2 weeks agoThanks I thought I dried that will try again.
selforfun
Mentor2 weeks ago@inner.sanctum.records
You can message the current bidders individually.
Open your auction and click the number of bids to open the Bid History.
Click the bidder’s user ID.
On their profile page, click Contact.
Send them a message explaining that you added additional photos to the auction.
You would need to contact each bidder individually.
If you’re unable to reach them and you believe the original listing is materially inaccurate or does not provide enough information for bidders to understand what they are bidding on, you still have another option while there are at least 12 hours remaining. You can end the auction early, cancel the existing bids using the appropriate listing-error reason, correct the listing, and relist it.
Keep in mind that eBay discourages ending auctions early, and a fee may apply when an auction with bids is ended early.
Contacting a buyer or bidder:
https://www.ebay.com/help/selling/listings/contacting-buyer-bidder?id=4083
Ending a listing:
https://www.ebay.com/help/selling/listings/cancelling-listing?id=4146
Canceling bids:
https://www.ebay.com/help/selling/listings/cancelling-bid?id=4140
Relisting:
https://www.ebay.com/help/selling/listings/relisting-itmes?id=4147