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contacting eBay's customer service
I cannot speak to a "live" person at eBay's customer service What's their telephone number?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I cannot speak to a "live" person at eBay's customer service What's their telephone number?
eburtonlab
Mentor1 year ago@sellitnow14
eBay does not have a public number for incoming customer assistance calls.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
sellitnow14
OP1 year agoI get a bogus(canned) reply that eBay has tried calling(NOT TRUE) but can't get through
eburtonlab
Mentor1 year agoThere are several things that can prevent a call from going through -- a spam blocker on your end or on the part of your phone service provider, or VOIP phone lines, or a location outside of North America can all cause issues.
If you are unable to get a call back, try reaching out to eBay via social media direct message. Or post a general question here.