Locked
Discussions in this board are limited to the original poster and Community Mentors
Contacting eBay. How can I actually CONTACT eBay?
I need to contact someone at eBay about a possible scam using my user name.
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I need to contact someone at eBay about a possible scam using my user name.
house*of*paws
Mentor1 year agoHi @vrsmith419
I agree that it would be useful to describe what kind of scam your concerned about … as that could determine which eBay department you need to contact. [It might be more appropriate contacting the Security Center than Customer Service.]
eburtonlab
Mentor1 year ago@vrsmith419
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/