Contacting eBay for actual help?

Question

HiDoes anyone know how to contact eBay for hep for something that isn't listed in the help articles (related to my account)? I keep getting directed to the AI assistant, but that isn't getting me the answer to the problem I have... and the help articles don't help either.

eastlaneave · Answer

@mdw1975 You can ask right here to get an answer for many questions. Just reply with the question or start a new topic with specific title. -- How to Have eBay Call You -- There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call: Start at an article close to your question (you can look from here: https://www.ebay.com/help/home ) Scroll to the Bottom of the page similar to your question 1) Click "Contact Us" or the ? then: In the CHAT WINDOW 2) Type "I need help" 3) Click "Selling" (or your topic) 4) Type "Agent" in the chat window 5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times 6) Click “Have Us Call You” (or "Chat with an Agent") -- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.