Contacting Ebay

Question

I am having the worst time getting in contact with ebay to discuss issues with two parts that I puchassed and their online website. I need to talk with someone but i do not know how to contact them. Help

eburtonlab · Answer

@richarbrook-17

Most issues can be handled without needing to talk to anyone directly.

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If you are unable to get a call back, try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/