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Contacting eBay
I have been trying to contact eBay as to a problem they have made. They did not post a purchase I made on My Purchases, they mistakenly put the purchase on someone else handle or user name. Order was paid for under my PayPal account, I received the order fine, the item needed to be returned and that is where it has ended. They keep saying the order does not exist. I have been messaging with the seller, trying to resolve this. He has been very kind and helpful, but we still can't do much since eBay insists that the order does not exist. Trying to share this problem within their Customer Service section is a joke. If it doesn't fit into one of their articles, you are out of luck. I have been working on this for days, to no end result. I have put a dispute into PayPal, and eBay sent the seller a request for a refund, but still under that other user name, not me. Any suggestions?
