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Contacting Customer Servic
I can't get a phone number to contact a live agent. The AI assistant is not helpful in getting this information.
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I can't get a phone number to contact a live agent. The AI assistant is not helpful in getting this information.
eburtonlab
Mentor2 years ago@wanderingcollector
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
wanderingcollector
OP2 years agoI couldn't ever get to a live agent. I tried everything too. The issue I had resolved itself, so I will keep the link handy for any other issues. But it's definitely annoying and highly frustrating to not be able to get a number or chat with a live representative right away to get assistance. 😒