Contacting an agent for support

Question

I thought I had an eBay contact to customer service, but when I try putting correct info into the "assistant" it is never able to help me and continues to ask for information "it" can't find! HELP Me

glorybells · Answer

I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures. Or if you prefer>> Here's how to contact eBay general customer service. 1. CLICK THIS LINK: https://www.ebay.com/help/contact?type=ContactUs&topicId=4000 2. Select a category that best matches your problem. 3. Answer the chat bots question by stating what you need help with. 4.Type AGENT ( you may have repeat steps 3 and 4) 5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability) Monday to Sunday 5:00 am to 09:30 pm PST 3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding. https://x.com/askebay https://www.facebook.com/ebay https://www.instagram.com/ebayforsellers/ 6am to 6pm PST