At the bottom Click on "Contact us" (or click the blue bubble on the right rail) In the Help Chatbox that opens, to bypass the bots, type AGENT then press the Send arrow Keep typing "AGENT" to any bot questions. For the box asking "Yes"/"Something else" click on "Yes" You should see the options to Chat live with an agent, or have them call you. Works every time.
ferncliff-39
Mentor9 months ago@fer9990
Of course we can contact live agents for help.
From any Help page -
At the bottom Click on "Contact us" (or click the blue bubble on the right rail)
In the Help Chatbox that opens, to bypass the bots, type AGENT then press the Send arrow
Keep typing "AGENT" to any bot questions.
For the box asking "Yes"/"Something else" click on "Yes"
You should see the options to Chat live with an agent, or have them call you.
Works every time.