Contacting a LIVE eBay representative

Question

I was faced with a situation where NONE of the automated eBay responses were applicable and I could not choose one of the choices given me. Additionally there was NO provision shown to enable me to contact an agent or representative which was given as an option. Not only was there NO PROCEDURE or method for a message to be sent through written means, NO TELEPHONE NUMBER for eBay is provided to personally call and speak to a real person. What has happened to eBay? It appears to have become entire...

comics-scifi-collectibles · Answer

@hoottytootty

We can help with most buying and selling questions and save you time, we are experienced eBay Mentors who know eBay's policies and procedures. If you ask us your question we'd be happy to help you.

Or if you prefer>

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10

2. Click Automated chat on the left hand side of the screen. ( Trust me)

3. Type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the correct department. If the bot asks another question after you answered type AGENT again. Then you will see the option to request a call back or live chat.

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

4. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

https://twitter.com/askebay
https://www.facebook.com/eBay/