Contact Us - Broken Beyond Repair

Question

I have been selling here for 15 years. Never at any point in my selling here have I been more frustrated than now. How is it that I don’t have ANY options to connect to a person to investigate a real issue? The chatbot is ABSOLUTELY AND UTTERLY NON-FUNCTIONAL. I have no option to get a call back. I have no option to email. I have no option to call in. NOTHING. Just an endless loop of “select the least incorrect option to get you to the wrong department”.

eastlaneave · Answer

@bargainbolt You can ask right here on Ask A Mentor to get an answer for many questions. Just reply with the question or start a new topic with specific title. -- How to Have eBay Call You -- There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call: Start at an article close to your question (you can look from here: https://www.ebay.com/help/home ) Scroll to the Bottom of the page similar to your question 1) Click "Contact Us" or the ? then: In the CHAT WINDOW 2) Type "I need help" 3) Click "Selling" (or your topic) 4) Type "Agent" in the chat window 5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times 6) Click “Have Us Call You” (or "Chat with an Agent") -- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.