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contact seller
Unale to enter message to seller for a recently purchased item (I cant figure out how to enter the information).
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Unale to enter message to seller for a recently purchased item (I cant figure out how to enter the information).
rsplinter
OP8 months agoThere is no line to enter the text in my contact seller message box.
comics-scifi-collectibles
Mentor8 months agoClick the box then start typing
See this post.
https://community.ebay.com/t5/Report-eBay-Technical-Issues/New-Message-Format-how-to-send-a-message/td-p/34858849#M136551
mr_lincoln
Mentor8 months agoHi @rsplinter
If you mean the new eBay Message system you have to type int he small one line field at the bottom of the message field that says "Send message". As soon as you start to type the "Send message" words disappear. Then use the send icon to the right of the typing field.
rsplinter
OP8 months agoI cant find or activate the line you mentioned.
comics-scifi-collectibles
Mentor8 months agoAre you using a computer or the app?
Have you selected contact seller?