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    Contact a live customer service agent
                     

    I haven't received an item i reported it to Ebay they canceled the transaction because I reported the seller as a scam they removed the seller but haven't refunded my payment  how do I talk to a real live customer service agent 

    stepgr-473552
    stepgr-473552
    159View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    @stepgr-473552 

     

    Here is what eBay says about removed listings:

     

    "What happens if I bought something from a seller who's been removed from eBay?

     

    If you haven't paid for the item, you won't need to. The item should've been removed from your purchase history. We encourage you to look for a similar item from a different seller.

    If you already paid for the item, please follow these steps:

    1. Wait 10 days for the item to arrive.
    2. If you haven't received it within 10 days, please let us know your item hasn't arrived.

    If you receive your item, but want to return it, you can request a refund."

                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @stepgr-473552 

    Did you file a Refund Request due to item not received?

     

    https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042

                                           
                                                                                     
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