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Confusion over shipping costs.
I have a question about shipping. My item had an estimated cost and weight. After I packed the item and weighed it, it was a different weight and a higher shipping cost. I am being charged for the amended shipping, what did i do wrong. Any input would we greatly appreciated. Thank you!
2 comments
eastlaneave
Mentor5 months ago@vith_vio_npysl4b
I'm sorry that happened.
You should never use the estimate weight and dimensions.
Always enter your own actual weight and dimensions when you list the item.
Chose calculated shipping to have the buyer pay the calculated amount based on the actual weight an dimensions.
When "the Buyer pays for shipping", that money is given to you/the seller.
- Then you pay for the shipping label.
- The amount the buyer pays for shipping could be more or less than the actual final shipping cost, it is based on the settings chosen in your listing when you created it.
- The amount you pay for shipping is based on the actual final shipping details you enter before you click to print a label.
Be sure to always enter the correct weight and dimensions when you list your item.
vith_vio_npysl4b
OP5 months agoThank you!"That was an expensive mistake.
Have a great day!