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    Confused New Seller Account Setup Messed Up!
                     
             

    I have had a personal account since 2020. Not used but once. I registered a starting business account. Started creating logo and banner. Then loaded first items as draft. The new store is not live/published yet. I noticed when I looked at the preview- the item was listed in my personal account. I'm so confused and need to start selling. Do I cancel my personal account? Can I merge the two? I'm already paying my monthly subscription fees. Thank you so much for your help.

    elena1308
    elena1308
    1View listings
    Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor1 month ago
    8643View listings

    The account you posted with shows:

    • Member since: May-23-20 in United States


    It looks like you are posting with your original account, which is fine. Buyers like to see that you are not a brand new account.

                                           
    elena1308

    elena1308

    OP1 month ago
    1View listings

    Hi thank you for responding! I do understand that buyers like to see that I am not a brand new account. However, my business is. I wanted to be legit and got all the legal documentation to have a separate store from my personal account. Therefore, I guess I would be considered a new store account (everyone has to start somewhere, right?)

    But, I'm still left with the real struggle of how do I get my items to post on my newly created store (although it hasn't gone "Live" yet). I wish I could talk to an ebay agent.

    Do you know how I can speak "live" to one?


                                           
    elena1308

    elena1308

    OP1 month ago
    1View listings

    Found prompts to try to reach a live human being ;)

                                           
                                                                                     
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