Confirmed delivery
I had to pay additional shipping fee at post office and didn’t update tracking info, therefore my item was delivered to buyer, but payment is on hold because the tracking was not correct and I didn’t update
3 comments
I had to pay additional shipping fee at post office and didn’t update tracking info, therefore my item was delivered to buyer, but payment is on hold because the tracking was not correct and I didn’t update
inceptions
Mentor1 year agoHi @decibelle70
First you should update the tracking #.
Also, understand that as an infrequent seller, you are subject to payment holds. Most payments on hold are released within 30 days. See this link:
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450
decibelle70
OP1 year agoYes I understand but the item was delivered but shows still in transit because the post office used a different tracking # that I didn’t update on ebay
inceptions
Mentor1 year ago@decibelle70
I understand. That's why you need to upload the correct tracking #.