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    Confirmed delivery
                     

    I had to pay additional shipping fee at post office and didn’t update tracking info, therefore my item was delivered to buyer, but payment is on hold because the tracking was not correct and I didn’t update 

    decibelle70
    decibelle70
    546View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inceptions

    inceptions

    Mentor1 year ago
    27596View listings

    Hi @decibelle70 

     

    First you should update the tracking #.

     

    Also, understand that as an infrequent seller, you are subject to payment holds. Most payments on hold are released within 30 days. See this link:

    https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450

                                           
    decibelle70

    decibelle70

    OP1 year ago
    546View listings

    Yes I understand but the item was delivered but shows still in transit because the post office used a different tracking # that I didn’t update on ebay

                                           
    inceptions

    inceptions

    Mentor1 year ago
    27596View listings

    @decibelle70 

     

    I understand. That's why you need to upload the correct tracking #.

                                           
                                                                                     
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