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Concierge
I'm a top rated seller for years, I have always been able to click Help and contact and it would bring up a box on the left to hit to have the concierge call you back..in minutes they call...Now that Box is gone...So can anyone tell me how to contact them now..thanks
2 comments
comics-scifi-collectibles
Mentor1 year ago@prestigesales55 Just adding that you can also use this link to bypass the bot>
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay
eastlaneave
Mentor1 year ago@prestigesales55
Nearly everyone no longer has concierge.
If you want a call back from eBay Customer Service, here is how to get a call:
(You can also ask questions right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.)
To get a call back
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.