Concern about a buyer
A buyer won my auction. They have zero reviews and are based in Africa according to their eBay bio. Item would be shipped to an address in Florida. I googled the address and it belongs to a freight company. The buyers phone number is miami area code but had too many digits.
3 comments
mr_lincoln
Mentor4 months agoHi @chachingching
eBay permits foreign Buyers to use US based forwarding companies for purchasing here in the US. This permission lets foreign Buyers purchase items that are NOT offered internationally by US Sellers. You are only responsible to ship to the US address. In case of a return the Buyer has the responsibility to get the item back to the US address for return to you ... which is a challenge. You are NOT responsible to their location in Africa.
chachingching
OP4 months agoThank you. Appreciate your filling a lot of the blanks in my head.
mr_lincoln
Mentor4 months ago@chachingching
You are more than welcome. The only thing you want to watch is the tracking to the Florida address. A lot of South American countries use them and I had one transaction where the USPS driver never scanned a shipment delivered to the Florida address. Fortunately, I called them using the phone number on the transaction and they confirmed they received the package and sent it on to the customer (in Panama) who also received it. The Buyer had filed an item not received claim so I message them and let them know their forwarding company confirmed they had received the package and would they kindly close the claim ... thankfully they did so I did not lose the $ 210.00 sale. All other shipments I have made that was have gone through without issue. I chalked that one up to a lazy Florida USPS driver.