Comunication

Question

Ebay ~ you have a problem with not being clear as to how people can change or access things. a seller I know,
Did " N O T " abuse me or defamation me, I am Simply trying to help Him out by getting in contact with you which is almost impossible which is wrong too. Having no Direct Phone number or being able to contact you when there is an issue SHOULD be READILY be Available 24/7. I am asking you to contact this seller to help him remove his feedback comment that he doesn't know how to remove. I don't want it there either!!!!!!!!!! But as Difficult as you are to communicate with directly at all which tells me you could careless about any issues I may have or anyone else, I simply cannot put the seller's name down here because there are laws. So contact me anytime to care about an issue WE have.

eburtonlab · Answer

@sbre3531

eBay is not here; this is a public user forum.

For help with feedback, see here:

https://www.ebay.com/help/policies/feedback-policies/feedback-policies?id=4208

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

If you are unable to get a call back, try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/