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Complaint with eBay
Another complaint and my last since I won’t be doing business with eBay in the future. I purchased an item on 4/13 item was not moving in the shipping status and I tried messaging the Seller numerous times but they never responded. Finally on 4/19 I requested to cancel the order and the Seller issued a refund without notification of the reason my purchase was never shipped. I messaged a few more times expressing my unsatisfied treatment and they finally apologized. The item is still listed as shipped and eBay is also not responding. Unbelievable!!! Now I still have not received my refund so my money has been tied up for 10 days plus counting.
2 comments
lady_madonna
Mentor2 years ago@dinojojo905
Judging from the feedback you have left for sellers, you have had MANY positive experiences. Do not let this transaction break a 16 year good relationship you have had with Ebay.
mr_lincoln
Mentor2 years agoHI @dinojojo905
You only have to wait one day past the original estimated delivery date to file a claim that you did not receive your item. You do that through your Purchase history. The Seller has 4 days to upload a valid tracking number, refund you or ignore the claim. If they do the latter you go back to the claim and ask eBay to step in to force the refund.
There are over 17 MILLION Sellers, not all of them are like the one you dealt with. Very sorry this happened to you , it is a bad reflection on good Sellers.