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Complaint about seller
How can I register a complaint about a seller? How can I contact eBay about this seller?
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Discussions in this board are limited to the original poster and Community Mentors
How can I register a complaint about a seller? How can I contact eBay about this seller?
doctari48
OP3 years agoI purchased a DVD on ebay. Then nearly immediately saw that this item belonged to a seller out of country, with a n estmated shipping time of 5 weeks. This was unacceptable to me, so I tried to cancel the purchase. EBay texed me that I could not cancel until after my payment was processed. I almost immediately hit the cancel purchase button again. By that time the purchase had cleared. I texted the seller to cancel the purchase, he refused. To me this is unacceptable.
inceptions
Mentor3 years agoThere is no complaint to register with eBay.
Sellers are under no obligation to comply with a cancellation request. Cancellations cost sellers time and money they can't recoup and disrupt the marketplace for other buyers.
You enter into a binding contract when you make the purchase, so in the future be sure to read all the information in the listing BEFORE committing to buy instead of after.
mr_lincoln
Mentor3 years agoHi @doctari48
Depending on the issue you can use the Report item link on the listing(s) in question to alert eBay of an issue.
So what exactly happened?