Locked
Discussions in this board are limited to the original poster and Community Mentors
Complaint – Late delivery affecting international pickup
I am writing to express my dissatisfaction regarding a purchase made on eBay, for which the estimated delivery was initially stated as between December 9 and 12, 2025.
Based on this timeframe, I arranged an international trip, with arrival and departure scheduled for December 13 and 14, specifically to collect the package in the United States, as I live in Brazil.
However, after the purchase was confirmed, the delivery date was changed to December 15, which made it impossible for me to receive the item and caused financial and logistical inconvenience, as I was unable to bring it back with me as planned.
I am not certain whether the delay was caused by the seller, eBay, or the shipping company, but the fact is that the initial delivery estimate directly influenced my decision to buy and plan the trip, and it was not honored.
Therefore, I kindly request clarification and a possible resolution for this issue, considering the inconvenience it has caused.
I look forward to your response.
mudshark61369
Mentor9 months ago@idalinsilv0 ,
"I am not certain whether the delay was caused by the seller, eBay, or the shipping company, but the fact is that the initial delivery estimate directly influenced my decision to buy and plan the trip, and it was not honored".
While it is too bad that this happened to you, one thing you should have understood is that Estimated delivery dates are just that, and given that you bought the item during the heaviest shipping period of the year, The Christmas Holidays, shipping delays are common, and may be affected by storms or other things.
If you were visiting friends in this country you could have them forward the item to you, shipping it as a gift, which may save some money, But as far as getting a refund for the item through ebay, It would be very hard to do, if the seller did ship the item when they said they would.