Combining the Shipping after they have paid

Question

A customer has bought and paid for two orders. How do I process combining the shipping on these two orders when it comes to the shipping label?Do I use the same tracking number to complete the second order?I see in the pull-down menu where I can refund the difference, I hope this is as easy as that. Does ebay refund some of the fees attached to shipping after I refund some of the shipping?Do I need to set up combined shipping somewhere so that ebay will know ahead of time to combine shipping aut...

disneyshopper · Accepted Answer

Go to Seller Hub > Orders > Awaiting shipment Click the box in front of each item, click SHIPPING at the top.  Click the box to Combine shipping by buyer.  Now change the weight and dimensions as needed, Print your label. You can refund the overage for the shipping paid.  ebay will credit back to you part of the FVF that was charged. You can create a rule for combined purchases here: https://www.ebay.com/ship/prf