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Combining shipping question?
I printed an eBay shipping label for a buyer. She bought another item before I mailed the first item. PO closed Monday. The items can be shipped together now. What steps can be done to cancel the first label and combine the two items for a new label. Thank you.
2 comments
thefactory
OP1 month agoThanks, it worked great!
comics-scifi-collectibles
Mentor1 month ago@thefactory #1 Void the label that you are not going to use.
You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>
https://www.ebay.com/ship/labels/seller-hub
Then the postal service will refund you in about 3-4 weeks on your all transactions page here>
https://www.ebay.com/mes/transactionlist?sh=true
Note, eBay Standard Envelope shipping labels can not be canceled
#2 To buy the new label so that tracking is applied to both items follow these steps>
Go to this page and put a checkmark next to both items>
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Select Get Shipping label from the Shipping drop down at the top of the list.
Next page say yes to combine shipping.
Adjust the weight and package size as needed.
#3 You can issue a partial refund to your buyer if you wish for the shipping overcharge by select send refund from the drop down menu next to the item. I recommend taking a bit off of each item.