Usually you can select the two orders from the same buyer and you should get the option to combine. I can't replicate that at this moment and give you a screen shot, but I know the option is there.
Then you need to package them together, get the correct weight and dimensions and you purchase one label.
They say here to purchase the label on one of the items you are combining, and then upload the tracking to the other item(s). This is an option as well. If the buyer paid a lot for shipping you have an option to do a partial refund if you feel inclined. But that's up to you.
gator08041971
Mentor2 years agoIf you have two items purchased by the same seller, you should be able to combine those in your All Orders page:
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Usually you can select the two orders from the same buyer and you should get the option to combine. I can't replicate that at this moment and give you a screen shot, but I know the option is there.
Then you need to package them together, get the correct weight and dimensions and you purchase one label.
This has some info as well:
https://www.ebay.com/help/selling/shipping-items/shipping-rates/offering-combined-shipping?id=4169
They say here to purchase the label on one of the items you are combining, and then upload the tracking to the other item(s). This is an option as well. If the buyer paid a lot for shipping you have an option to do a partial refund if you feel inclined. But that's up to you.