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Combining postage
Summary: gardener7186 is dealing with an issue on eBay where a buyer has paid for two items, and they received a message indicating combined postage should be used. However, each item has a separate prepaid label. They are considering canceling the orders to create a combined listing but are unsure if the higher charge seen is meant to cover both packages. comics-scifi-collectibles suggests checking with the eBay UK Community for specific advice as they explain their own process used in the US for combined shipping.
Hello.
Under simple delivery a buyer has paid for two items. I received an ebay message saying the postage is combined so package together. However each item still has get pre paid label beside it. I want to avoid an INR.
I have messaged the buyer and suggested I cancel both orders and place both books into one listing. I am still waiting for a reply. The items must be in Tuesdays post at latest.
How do I sort this out? Should I print both labels and treat them as seperate?
Both items were 5 pounds each. Looking through view order details one has a higher final figure at 8-83. The other remains at 5.45 inc buyers protection. Is perhaps the higher figure the primary label combining both?
Thx in advance. Regards, Paul.
comics-scifi-collectibles
Mentor2 months ago@gardener7186 This is volunteer help on eBay.com in the US. The UK site likes to send us visitors.
You can connect with fellow buyers and sellers on the eBay UK Community pages> https://community.ebay.co.uk/
We don't have "simple delivery" here in the US. We can combine orders by going to the sold listings and putting a checkmark next to both items. Then selecting get shipping label from the top of the list. Next screen we can change the package weight and dimensions as needed. This way the tracking is applied to all items.