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Combining items for buyers
I am trying to combine items for my buyer but it says it can't
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I am trying to combine items for my buyer but it says it can't
mudshark61369
Mentor1 week ago@tocur_0 ,
While you may see the Combine shipping toggle if you use ebay's Advaced or Business listing tools, it no longer appears as a stand alone toggle on items listed using the standard listing tool. As @mr_lincoln posted.
There is info in the link below on how to set up combined shipping, including how to do that after a buyer pays for their items.
https://www.ebay.com/help/selling/shipping-items/shipping-rates/offering-combined-shipping?id=4169
The payment rule mr_lincoln referred to is on your Buyer Management page. Below the standard requirements you can set is a Buyer Rules header that has two pre checked payment that make Auto Pay be in place: "Require all buyers to provide a payment method before they Place a bid or Make an offer".
mr_lincoln
Mentor1 week ago@mudshark61369
Thank you for the additional clarification!
mr_lincoln
Mentor1 week agoHi @tocur_0
I don't see anything for sale so you must mean items that sold yesterday on the 26th via Auction format.
Do you have Auto-pay turned on? If so you cannot send a Combined invoice but you should be able to Combine the items per the following step by step process for DOMESTIC sales:
-Sold items will be in your Awaiting shipment-print shipping label file
-Use the check box on the left for the items to be Combined
-At the top of the list is a Shipping drop-down menu on the left, select Print shipping labels
-The items will be moved to the Bulk label flow
-Use the check boxes again on the left and then click the Combine button at the top of the page
-The items will be Combined, over on the right you can adjust the weight, box dimensions, Shipping method (if necessary) and then review and print the label in the upper right.
-If you want a receipt it is a secondary function on the Bulk label flow.
-You can Refund the Buyer the shipping overage once you ship the package. Use the drop-down menu on the left side of the item(s) and scroll down to Send refund, click that and complete the multi-page refund process.