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combined shipping buyer already paid
i cant find combined shipping where you buy the labels
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Discussions in this board are limited to the original poster and Community Mentors
i cant find combined shipping where you buy the labels
comics-scifi-collectibles
Mentor2 years ago@lingord15.
You can't combine shipping on Authenticity guaranteed items. You have to do more work to combine shipping on eBay international shipping program listings.
If the buyer has not paid yet:
Go to your sold listings on a PC and select send invoice from next to one item. The next page will then have all of the items from your buyer. Weigh and measure the new package and then adjust the shipping price.
Look up the shipping price using this tool: https://www.ebay.com/shp/Calculator
Here's how to send an invoice:
https://www.ebay.com/help/selling/getting-paid/sending-invoices-buyers?id=4139&st=12&pos=1&query=Sending%20invoices%20to%20buyers&intent=send%20invoice
If the buyer has already paid:
Go to the sold item and select Send Refund from the drop-down menu next to the item.
Next screen select the reason for the refund> enter the amount> submit I like to take some off of each item and not the order total just in case on item is returned.
When you print the labels if the buyer paid without an invoice then be sure to select all items then select print shipping labels from the top the list. This will then apply the tracking to all items in your order, this is very important.
I suggest you allow combined shipping in your account settings so that in the future buyers can request an invoice from their cart:
https://www.ebay.com/ship/prf
I set my combined shipping date to 7 days as I occasionally run auctions.